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Whilst every rules based process lends itself to automation there are definitely some that offer more immediate benefits to your operation. Here are some examples of how others are using our services to accelerate growth and improve the productivity and welfare of their employees.
What types of positive outcomes are within reach for my business?
Here are some of the areas where we feel automation can really help your business along with key things to assess during process discovery and assessment.
Once the candidate processes have been identified than an initial high level assessment can be undertaken to categorise each process. We also offer more detailed automated analysis via our Process Discovery and Process Mining techniques so please head on over to this section to find out more below.
If the initial assessment confirms that a process is a good or perfect candidate for Intelligent Automation then a more detailed assessment of the process is undertaken. This assessment enables an estimation to be prepared for the work involved to develop the automated solution along with a full risk assessment to assess the risk of automation of each process within the context of wider business systems interaction.
For a process to be considered a potential candidate for intelligent automation the process needs to be rules-based, the environment in which it is being performed needs to be stable and the data must be able to be structured to drive an efficient process. It should be noted the one of the key techniques to Intelligent Automation is the conversion of unstructured data into a structured format, by example, taking emails and any associated attachments included within the emails and transforming these into a structured standard format.
If a process exhibits these three characteristics then it is likely to be suitable for automation.
1. Rules-based process
2. Stable environment
3. Structured data
If a process occurs infrequently and has very low volumes it is unlikely to be a good candidate process (unless there are other benefits to automating it eg accuracy, quality, business-critical etc..).
Good candidate processes have some volume and are typically repetitive with limited variation. If the frequency with which these processes are performed is variable and the business has peaks and troughs then automation is excellent at smoothing out and managing the workload. Examples of this would be “month end” activities or regular reporting requirements which place additional pressures on day to day operations during the normal business cycle.
If a process can be performed out of normal business hours or if accuracy is really important than Intelligent Automation is ideal for these types of processes. If a process requires interaction with multiple systems or with a legacy business information system that does not support technical interfaces, then intelligent automation is perfect as it enables businesses to retrieve or enter information from and into the system without any technical integration. We literally train our virtual workers to read the screens and work within legacy applications and 3rd party software applications as required in the same way that a human would be able to do.
Ready to try Intelligent Automation?
Get in touch with our team and discover just how much you can accelerate business growth using cutting edge process automation technology.